Fulfillment & Dispatch

Shipping & Delivery Policy

Fast, insured, and completely discreet nationwide delivery across 24,000+ pin codes in India.

Operating Legal EntityORION STRATEGIC CONSULTANTS (MiCaWas)

Last Updated: October 2026Pan-India Courier Network

24–48h Dispatch

Prompt bench-testing & packing

2–5 Business Days

Metro & Tier-1 delivery speed

100% Discreet Box

Neutral, tamper-proof packaging

1. Shipping Charges & Free Delivery

Free Express Shipping: Available on all orders with a total cart value of ₹999 and above.
Standard Shipping Fee: A nominal flat fee of ₹99 is applicable on orders below ₹999 to cover insured courier handling.
Cash on Delivery (COD): COD is offered with zero extra surcharge across eligible pin codes.

2. Dispatch & Delivery Timelines

Every order placed on MiCaWas is processed, bench-tested for battery and sensor integrity, and handed over to our courier partner within 24 to 48 business hours (excluding national holidays and Sundays).

Destination ZoneEstimated Transit Time

Mumbai, Thane, Navi Mumbai & Pune1 to 2 Business Days

Metro Cities (Delhi-NCR, Bengaluru, Hyderabad, Chennai, Kolkata, Ahmedabad)2 to 4 Business Days

Tier 2 & Tier 3 Cities (Rest of India)3 to 6 Business Days

Special Territories (North-East, J&K, Islands)5 to 8 Business Days

3. 100% Discreet & Tamper-Evident Packaging

We respect your privacy. All security devices, mini cameras, and trackers are shipped in completely neutral, plain, unmarked outer cardboard boxes or security courier polybags.

No product photos, camera descriptions, or surveillance labels appear on the outer package.
The sender label reads our registered corporate entity name: Orion Strategic Consultants.
Packages are sealed with high-strength tamper-evident security tape.

4. Courier Partners & Real-Time Tracking

We partner with India's leading logistics providers including Delhivery, BlueDart, DTDC, Xpressbees, and India Post Speed Post.

As soon as your package is dispatched, you will receive an SMS and WhatsApp notification containing the direct AWB Tracking Link so you can monitor transit milestones up to your doorstep.

5. Lost in Transit & Delivery Assistance

All shipments are 100% insured against loss or damage in transit. If your tracking status remains stalled or if the package is reported damaged, our helpdesk will immediately issue a free expedited replacement.

Logistics & Dispatch Hub:

ORION STRATEGIC CONSULTANTS (MiCaWas Dispatch Center)

Gala 21, Sarvodaya Light Ind Premises, Pirani Compound, S.V. Road, Dahisar East, Mumbai 400068

Dispatch Inquiries: +91 91525 31394 | support@micawas.com